CAF Bank
Last Rated in Sep 2024
CAF is a bank for charities and non-for-profit organizations, so there is zero chance your money is funding the climate crisis! CAF is working on green loan options for charities. CAF is also pursing a roadmap to become net zero in its operations.
Have you opened an account with CAF Bank since visiting Bank.Green?
Key Facts
Type: Bank
Mobile Banking: Yes
Environmental Policy: Yes
Founded: 1986
Serving: Orgs, Charities and Non-profit
Local Branches: No
Products
Checking Accounts: No
Savings Accounts: No
Credit Cards: No
Mortgages or Loans: Yes
Business Lending: Yes
ISAs: No
Fees
Overdraft Fee: No
Account Maintenance Fee: No
Free ATM Network: Yes
Impact
• Although CAF Bank is not exclusively dedicated to financing environmental or green projects, they only fund projects with positive societal impact. This means that several interesting environmental projects have been funded and they are actively seeking to increase this (as discussed in their yearly review).
• One example of a project which CAF Bank has made possible is HISBE Food: a social enterprise which works to provide affordable, sustainable food. Through loans and a grant from CAF bank, this organisation has been able to provide their service to the people of Brighton for 10 years and even open a second site in Worthing.
• CAF Bank has also funded 4 Green Energy Schemes.
• They have recently launched an ESG investment fund range, which aims to provide robust investment returns for charities and charitable trusts, while ensuring that ESG criteria are met.
Security
• CAF Bank is registered with the Financial Services Compensation Scheme, so your money is insured against loss up to £85,000 in total.
• CAF Bank is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority.
• CAF Bank provides detailed guidance about how best to protect your finances from fraud.
• They also have robust anti-money laundering (AML) processes in place.
Service
• The CAF Bank’s customer service is available 9am-5pm on weekdays via dedicated telephone numbers for each of their services. Alternatively, they can also be contacted via an online contact form and email, as well as all mainstream social media sites.
• CAF Bank offers a comprehensive complaints resolution procedure.
• Their website offers a range of accessibility features.
Accessibility
• The CAF Bank primarily offers online banking services, with a dedicated hotline for assistance with online banking. They do not provide an app.
• Although the CAF Bank does not have physical branches, they have a partnership with HSBC, which means that various procedures (like depositing cheques) can be completed at your nearest HSBC or RBS branch.
• Charities can also get a business card to simplify payments. This is valid everywhere that accepts Mastercard.
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