bunq
Last Rated in Oct 2024
Bunq's 'Socially Responsible Investments Policy' excludes fossil fuel investment and their EasyGreen feature is helping customers engage with the climate impacts of their monetary decisions.
As part of their sustainability approach we would like to see Bunq account for their Scope 3 Category 15 'financed emissions'.
Have you opened an account with bunq since visiting Bank.Green?
Key Facts
Type: Bank
Mobile Banking: shows only their head office
Environmental Policy: Yes
Founded: 2012
Serving: Consumers and Businesses
Local Branches: No
Products
Checking Accounts: No
Savings Accounts: Yes
Credit Cards: Yes
Mortgages or Loans: Yes
Business Lending: No
ISAs: No
Fees
Overdraft Fee: Yes
Account Maintenance Fee: Yes
Free ATM Network: No
Impact
• Bunq is committed to achieving net-zero emissions across Scope 1, 2, and some categories of Scope 3 by 2050 and alignment with SBTi.
• They are part of the Net-Zero Banking Alliance.
• Bunq's 'Socially Responsible Investments Policy' excludes for fossil fuel investment.
• Bunq have aligned with fourteen other EU-based banks, neobanks, and financial institutions to form the Sustainable Banking Coalition (SBC).
• In 2023 Bunq introduced the ‘Your CO₂ Footprint’ feature for their EasyGreen users, allowing them to have insights into the CO₂ emissions relating to their spending across each month, and enabling them to have the tools to adjust their spending accordingly.
Security
• Bunq has a full European banking license from the Dutch National Bank (DNB) and deposits up to €100,000 are protected through the Dutch Deposit Guarantee Scheme (DGS).
• High security and fraud protection is built-in to the App with features such as a biometric login, security alerts and a 'Safety Lock' for suspicious activity.
• Bunq cards can be frozen immediately through the app.
Service
• Customer service is available via the secure chat feature in the app.
• They also have a dedicated SOS line for emergencies.
Accessibility
• Bunq has a digital-first approach with customer interaction focused on the app
• Customer reviews highlight a reasonably high degree of satisfaction with the overall user experience and specifically the money management tools.
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